I believe this search is asking how to create an "
avatar"
Creating an avatar for me is simply taking commonalities from my customers that I like and then creating a fictional character.
Start with a name, for this example I will name them Jeff. Jeff is 38 years old, married with 2 young kids. He owns a small residential service business with 3 employees if you include his wife Sarah who does his book keeping. Jeff has big ambitions to grow his small business and eventually pass it on to his kids.
Then I lay out my assumed schedule for Jeff. 5am Jeff's alarm goes off but he ignores it until 5:45am when his wife Sarah finally gets annoyed and yells for him to shut it off. He then gets to the kitchen to start the coffee pot and turn on the sports highlights while he gets ready for his day.
7am he's out the door and headed to another busy day of work in his Platinum f250.
In that time his wife is getting the kids up, taking them to school, holding down the house and Jeff's finances. She then picks the kids up from school and has started making dinner around 5pm when Jeff calls to say it'll be another late one.
Finally Jeff gets home and greets his wife who is eager to spend the afternoon with her husband.
As Jeff turns in for the night, he can't help but worry about scaling his business or not making his dreams come true.
You see, Jeff does well but has relied on word of mouth and great service to get him this far. He's heard the horror stories about marketers and businesses being burned. In fact, Jeff once lost thousands of dollars to a marketing agency that didn't hold their end of the deal and because of that, he's more comfortable staying where he is than risking another loss on growth.
Jeff wonders about hiring an in house marketer but knows that his business can't support the cost to hire a full time employee who doesn't generate revenue in the traditional sense.